crampons.net

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Contact Crampons.net

Corrections, spec updates, gear questions and partnership inquiries all go to the same place. The contact address for the site is published below.

Email: contact@crampons.net

There is no contact form on this site — it is a static site with no forms of any kind, which is also why there is nothing here that collects your details. See the privacy policy for what happens to a message you send.

What follows is not bureaucracy. Gear questions and corrections are answerable only if the message contains enough to act on, and most of the ones that go unanswered are missing a single detail. Including the right information is the difference between a useful reply and a request for more information.

Corrections and factual errors

These get priority over everything else. Specs change, models get discontinued, weights get revised between production runs, and a page that was right two seasons ago can be quietly wrong now.

Send:

  • The URL of the page, not just its title. Several pages cover the same models from different angles.
  • The specific claim you believe is wrong — quoting the sentence is ideal.
  • What you believe the correct information is.
  • A source, where one exists: a manufacturer product page, a printed spec sheet, or a photo of the item and a scale reading. For weights, tell us whether the figure is per crampon or per pair, and whether it includes anti-balling plates and straps, because that alone accounts for most apparent disagreements.

Spec updates and discontinued models

If a manufacturer has revised a model, changed a binding option, renamed a version or dropped a product, tell us which model and which region — lineups and naming sometimes differ between markets. A link to the current manufacturer listing is the fastest possible version of this message.

Gear questions

We are not able to promise a personalised fitting service, and a crampon that fits badly is a safety problem rather than an inconvenience, so there are limits to what can responsibly be answered by email. Within those limits, questions are welcome. To get a useful answer, include:

  • Your boot make and model, and whether it has a heel welt, a toe welt, both or neither. This determines which binding types are even possible.
  • The terrain you actually plan to be on this season — trails, glacier travel, snow routes, waterfall ice, ski touring — rather than the terrain you hope to reach eventually.
  • Whether you have used an ice axe and practised self-arrest. This changes the answer more than any specification does.
  • Anything you already own that constrains the choice.

Before writing, it is worth reading how to choose crampons and the crampon sizing guide. Between them they answer the large majority of the questions that reach us, usually faster than an email exchange would.

Partnership and commercial inquiries

Manufacturers, distributors and retailers are welcome to get in touch about product information, review samples and factual accuracy. Two things to know before writing:

  • Rankings are not for sale. Placement, links and mentions cannot be bought, and a sample does not buy a recommendation. The about page sets out the editorial standards this site works to.
  • The site is funded by affiliate commissions through the Amazon Associates program, as described in the affiliate disclosure. That is the commercial relationship the site has, and it is disclosed on every page carrying product links.

Unsolicited guest post offers, link insertions and paid link requests are not accepted, and messages of that kind are not answered.

What to include, by message type

What each kind of message needs in order to be actionable.
Message typeIncludeWhy it matters
Factual correctionPage URL, the exact claim, the correct version, a sourceLets the page be fixed the same day rather than researched from scratch
Spec updateModel name, region, what changed, manufacturer linkNaming and lineups differ between markets
Weight disagreementPer crampon or per pair, with or without plates and strapsAccounts for most apparent contradictions between sources
Fit or compatibility questionBoot make and model, welt type, planned terrainWelts decide which bindings are possible at all
Buying adviceTerrain this season, experience level, axe and self-arrest experienceExperience changes the recommendation more than specs do
Broken link or site faultPage URL, device and browser, what you sawFaults are often specific to one browser or screen size
Partnership inquiryCompany, product, and what you are proposingKeeps commercial and editorial contact clearly separated
Press or citation requestPublication, what you want to reference, deadlineAttribution and permissions handled properly

Our correction policy

Every message gets read. We do not publish a guaranteed response time, because promising one we could not always keep would be worse than promising nothing, so treat replies as best-effort rather than contractual.

What we do commit to in practice:

  • Factual errors are corrected on the page rather than argued about in email.
  • Substantive changes — a reversed recommendation, a corrected safety statement, a materially different spec — are noted on the affected page so readers can see what changed.
  • Typos and small clarifications are fixed silently.
  • If a correction is wrong, or the evidence is genuinely ambiguous, we say so and explain the reasoning rather than quietly ignoring the message.

Safety questions

Email is a poor medium for decisions with real consequences. If you are asking whether a particular route, slope or condition is safe for you, the honest answer from a website is that it cannot know. Terrain assessment depends on conditions on the day, your training and your partners. Take a course, hire a guide, and treat anything you read here — including anything we write back to you — as background rather than as a judgement about a specific slope.

FAQ

Will you review a product I send you?

Samples are considered, and accepting one does not create any obligation to publish, to publish positively, or to publish within a particular timeframe. If a sample-supplied product ends up recommended, it is because it earned the place on the same terms as everything else.

Can you tell me if a specific crampon fits my boots?

Often, if you send the boot make and model and describe the welts. What no one can do remotely is confirm the fit itself. A crampon is only safe once it stays on a swinging boot before the straps are tightened, and that has to be checked in person with the actual pair.

Do you accept guest posts or paid links?

No. Those messages are not answered.

How quickly will I hear back?

There is no published response time. Corrections with a page URL and a source are the fastest to act on, because they need no follow-up questions.